Georgia The Webex APIs include several APIs that allow administrators to programmatically perform administrative actions such as provisioning a user or assigning a license to a user. Cte d'Ivoire If you apply a meeting template to a group, each user in the group inherits the template values. Niue Netherlands Saint Lucia Brazil To assign a location, enter the the name in the Location column. If you have multiple domains, you can create an admin login . Admins can specify what licenses they would like to award to either all the users in their organization or to a group of users. Liberia You can use settings templates to apply settings to external meetings (meetings hosted on sites outside of your organization). Yemen Settings that are part of the settings template apply to all sites in the organization. Qatar Spain French Polynesia Moldova Getting started can be simple. Palestinian Territory, Occupied You can create and use settings templates to apply collections of settings to groups of users in Control Hub. Kenya Antigua and Barbuda Austria Administrators typically have two key considerations in terms of managing users provisioning them with the right licenses and configuring them with the right set of policies that are in accordance with the companys legal and compliance frameworks. Viet Nam As discussed in the section above, an administrator can apply automated license and setting templates to user groups. Timor-Leste You save time on troubleshooting and users get back to work faster. Israel This can save you time when assigning licenses to users. Control Hub managed site string The site is managed by Webex Control Hub. Republic Of Mali However, recently Webex has added API support for administrators to create groups natively in Control Hub. Colombia Bolivia Botswana Belgium Click Export to download the file and you can enter user information in a new line in the CSV file. Argentina South Africa Upgrade a User's Webex Calling License. Cisco Webex Control Hub Essentials . Pakistan Cyprus Cayman Islands Getting started can be simple. Analytics gives you access to interactive data visualizations that show the details and descriptions of Webex meetings. Cape Verde Namibia In case the site has a certain feature set to FALSE, users can't use that feature even if they had a settings template with the feature set to TRUE. Costa Rica Settings template values apply to both host and attendees of the sites. Fiji Armenia Portugal Iran Sri Lanka Management and analytics overview That particular setting follows the setting value at the user level, whereas the rest of the settings in that service continue to follow the template. Isle of Man Recently, a new enhancement has been built into Control Hub to simplify and automate user management workflows. Virgin Islands (U.S.) The most restrictive of the options take precedence. Mozambique Peru This ID is used in other systems, such as Webex Control Hub. All of this can help keep data safe and meet regulatory needs. Meeting templates apply to users of both Control Hub-managed and Site admin-managed sites. You can use the comma-separated value (CSV) template to add up to 20,000 users to your organization and assign services at the same time. Senegal Collaboration restrictions, or external meeting policies allow you to decide whether users of your organization can attend meetings in sites external to their organization. Madagascar Virgin Islands (British) For instance, the meeting setting template allows the administrator to control which users can join meetings conducted in their organizations, what the meeting policies are, and how a user must behave when they attend meetings in other organizations. Cook Islands Iraq Get started. Cuba Curacao Suriname Nauru Sign up to stay in the loop! The User ID/Email (Required) column is the only required field. San Marino This can save you time when assigning licenses to users. In general, the following is the hierarchy around setting assignments: Note: Any changes that are made to the users settings at the organization level, using settings templates, or using user overrides, can take up to 8 hours to apply on the user. US Minor Outlying Is. Samoa Kazakhstan United Kingdom Welcome to the Webex Community. By automating administration, user management and provisioning can be performed from an existing tool, rather than using the Webex Control Hub. From the customer view in https://admin.webex.com, go to Users and select the User whose license you want to change. Saint Martin Setting templates offers an extensive range of controls to equip the administrator with the infrastructure they need to adequately manage all their users features and restrictions. Macau The group APIs are documented on developer.webex.com. In the past, administrators leveraged traditional methods such as CSV, and sometimes manually updated many users. Licenses assigned to users in Site Administration carry over to Control Hub. Cisco WebEx Meeting License Cisco Webex License features user-based licensing which requires that you purchase a license for each user that intends to host meetings. This is your home to ask questions, share knowledge, and attend live webinars. Egypt Select Edit . When the user hosts a meeting on site B, the user wont have the chat option. Heard/McDonald Isls. Faroe Islands St. Pierre and Miquelon You can't assign enterprise content management permissions to users using the license template, see Enable Content Management for Users in Cisco Webex Control Hub for details. Hungary Solomon Islands Italy Honduras Each service (meeting, messaging and calling) has a setting template of its own the administrator can define and apply to a group of users. See Cisco's Burundi Malaysia Choose either Add services only or Add and remove services. You can use the REST API to manage your Control Hub account, your Webex App deployment, or Cisco Webex Hybrid Services resourcing. Ecuador Turkey This range of capabilities allows admins to meet their organizations unique user policy requirements. However, the session type determines the value for settings that exist only in the session type. You can access quality data about Webex meetings that are in progress or that have occurred within the past 30 days, and data about participant details, video quality, audio quality, and more. When work went hybrid, we did too. Tip: Ensure that you have set up the auto-assign template to streamline license provisioning for newly added users. Seychelles Enjoy better hybrid meetings. When entering a user's name, make sure to include their last name, otherwise you may run into issues. Align your goals with what matters most to you and your users. Our monthly newsletter, The Collaboratory, features fresh insights from collaboration experts, plus tips & trends, new product announcements, and the latest on the biggest events of the year. Swaziland South Sudan Search and select a group for this template in the search box. St. Vincent and Grenadines Settings template values apply to both host and attendees of the sites. Australia United States Latvia The user list has been enhanced for easy perusal with better search and filtering capabilities. Before you begin If you have more than one CSV file for your organization, then upload one file and once that task has completed, you can upload the next file. Tokelau Remember that each template is associated with a cluster and your partner organization. Set up automatic license assignments in Control Hub Read about how automatic licensing works, and how to set it up for your organization's groups or users. Montenegro Lets take a deeper look at these new enhancements. Paraguay Bahamas In addition, the user details page has been enhanced into a full-page view with an easy-to-use tab structure to navigate across different components of a users details. United Kingdom Users may or may not receive activation emails from Webex when they're linked from Site Administration. Ireland Morocco 05-26-2022 08:46 AM. Kyrgyzstan When a settings template is applied to a group, all users of the group inherit the value that is specified in the settings template. Users who have signed in to the Webex Meetings desktop app can view a list of all the Webex desk and room devices registered to their organization. French Guiana All active and verified users are linked to Control Hub. Control Hub, the unified administration portal for the Webex collaboration suite, provides a scalable administration experience by empowering IT administrators securely deploy and manage the entire Webex Suite of products within their organization. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Ukraine Webex site linking doesnt change the privileges available to administrators in Site Administration or Control Hub. Netherlands We are linking your existing Webex sites to Control Hub, so you can access and manage those sites and users in Control Hub. Jersey The lower number rank, the higher the value. To reorder the rank of your messaging template, click on, To reorder the rank of your calling template, click. Control Hub provides an easy-to-use, intuitive way to navigate and manage Webex services. Bosnia and Herzegovina Panama Haiti For example, rank 1 is higher than rank 2, and so on. Our resources will get you there. Nicaragua Somalia Zimbabwe. An administrator can create a license template to automatically assign licenses to new From what I see right now it looks like you can only enable/disable the macro engine, and has no options for UI Editor. Czech Republic Nepal For example, a user is part of Group A with in-meeting chat ENABLED. Reunion A group can have only one settings template of any given type. Cisco Webex Control Hub Control Hub is the central interface to manage your organization, manage your users, JavaScript is not enabled. Svalbard/Jan Mayen Isls. After site linking, you can still sign in to Webex Meetings sites and Webex Site Administration. Mauritius You can also access data about how many minutes people are . We suggest you use a text editor to make .csv updates. Thailand Any changes that you make to user accounts in Site Administration, If you add new users in Site Administration, If a user has access to more than one linked Webex site, then the preferred Webex site for that user is the first Webex site that was linked to Control Hub. The Webex site linking process links a Webex site to Control Hub and gives you access to: Analytics for you Cloud Collaboration portfolio, including Webex Meetings. Get step-by-step guidance and checklists in Control Hub that walk you through everything you need to get your users up and running quickly. Along with bulk provisioning and improved tooling around groups, Webex has completely transformed the user management user interface through lean user experience techniques and modern workflows. Note: Before you begin you must have an active administrator email address with the same domain as the accounts you're converting. With the new bulk license assignment and setting template capabilities, admins can set up licenses and settings one time and be assured every user in their organization is being provisioned consistently. Spain Brunei Darussalam Settings templates require user accounts to be linked to Control Hub and Webex Identity. Barbados To learn more, see Collaboration restrictions for Webex Meetings in Control Hub. Webex creates the user via sideboarding and then redirects the user to your identity provider (IDP). GET /v1 /licenses/ {licenseId} URI Parameters licenseId string required Licenses - Get License Details | Webex for Developers Get License Details Shows details for a license, by ID. Papua New Guinea Laos Tanzania The following is the hierarchy of settings application, including session type restrictions to facilitate the migration of customers out of session types: Site restriction, session type restrictions, and user override are at the same level, and the most restrictive rule is applied. Meeting settings templates have the following special properties, apart from the common behaviors of the settings template: Site and session type restrictions are still honored, although a settings template is applied to a group. Anguilla One of the key administrative tasks in Control Hub that administrators spend most of their time on is user configuration and management. An admin can decide whether external meetings are completely blocked, or if they are open to users to specific external domains. Togo Get step-by-step guidance and checklists in Control Hub that walk you through everything you need to get your users up and running quickly. Please select Christmas Island In addition, they can also utilize the license assignment to modify the licenses for existing users of their organization or group by selecting Existing Users as the scope of their modification. Norway User override or site restrictions or session type restrictions. Canada Control Hub is a web-based, intuitive, single-pane-of-glass management portal. Linked site string The site is a linked site. Detailed troubleshooting data to pinpoint anything that could impact your meeting quality. If you leave this field blank, the user is assigned to the default location. American Samoa Control Hub, the unified administration portal for the Webex collaboration suite, provides a scalable administration experience by empowering IT administrators securely deploy and manage the entire Webex Suite of products within their organization. Australia United Arab Emirates You can also sign in to Control Hub at https://admin.webex.com using your Site Administration credentials. Sweden Dominica Rwanda Dominican Republic Philippines Chile Djibouti Yes, thank you! When you add a user to more than one group with templates assigned, Control Hub utilizes the template ranking to identify which templates setting values are applied to the user. Webex Callings Site Survivability stops service disruptions, Rugged wireless Cisco phone boosts frontline productivity, Improve Customer Journeys with AI-Enhanced Agents and Data, Cisco strengthens Webex Calling with South Korea data center enhancement, Enabling powerful Contact Center and Calling capabilities with the flexibility of the Webex portfolio. Macedonia In case of a conflict, we recommend that you place the most restrictive template at higher rank. If you have more than one CSV file for your organization, then upload one file and once that task has completed, you can upload the next file. Wallis/Futuna Isls. Venezuela Internal meeting policy allows the admin to decide whether users of their organization can have external users in meetings conducted on their site. People Insights profiles that show real-time business and professional profiles of meeting participants. If any of the restrictions are false, the client is restricted from joining a meeting. Webex Control Hub Control Hub is the central interface to manage your organization, manage your users, assign services, view usage analytics, and more. The license service in Control Hub gives user3 the services specified in the Auto License Template and user3 can start using Webex. Monaco Singapore Coordinate access to your firewall, DNS management tools, and VPN settings to ensure you optimize your network setup and configuration. Guatemala Bulgaria Small business account management (paid user), Analytics for you Cloud Collaboration portfolio, control of activation emails setting in Control Hub, Advanced diagnostics and troubleshooting in Control Hub, Explore Analytics for Cisco Webex Meetings and Cisco Webex Teams, Set up automatic license assignments in Control Hub. Note: Template ranking is evaluated for each settings template type: meeting, messaging, and calling. If you have an active license template, choose Add services only. They authenticate at the IDP and gain access to their Webex account. Zambia Aruba Antarctica Mayotte Tajikistan Response properties that are not applicable to the license will not be present in the response. Serbia and Montenegro Gibraltar A settings template is a collection of custom settings for services like messaging, meeting, and calling. Align your goals with what matters most to you and your users. My problem: how can I check the names of users who have an active license Martinique Mongolia Ethiopia The Webex site linking process links a Webex site to Control Hub and gives you access to: Analytics for you Cloud Collaboration portfolio, including Webex Meetings. You can use the comma-separated value (CSV) template to add up to 20,000 users to your organization and assign services at the same time. Luxembourg Falkland Islands Libya To provision BroadWorks users in Webex, without assigning the Integrated IM&P service: Sign in to Partner Hub, and find the BroadWorks Settings page. Webex desk and room devices integration. Greenland Afghanistan Central African Republic You can't assign enterprise content management permissions to users using the license template, see Enable Content Management for Users in Cisco Webex Control Hub for details. Angola Jordan If you already have users in Control Hub, then they get linked to your Webex site for an enhanced meeting experience with Control Hub. United States Andorra Some spreadsheet editors remove the + sign from cells when the .csv is opened. Kosovo siteType enum The type of site associated with this license. Germany Liechtenstein Analytics gives you access to interactive data visualizations that show the details and descriptions of Webex meetings. Vatican City The meetings sites link to an existing Control Hub organization based on the: We create a new organization in Control Hub if we can't link the meetings sites to an existing organization. Bonaire In addition, the meeting settings described in the following sections apply when the users of the organization host or attend meetings on their internal sites. For additional resources, click here. Lesotho Questions about license assignments Select license assignment scope Configure automatic licensing for users at the organization level French Southern Terr. Questions about license assignments Select license assignment scope Configure automatic licensing for users at the organization level South Georgia and the South Sandwich Islands Puerto Rico China Hong Kong You can close the browser or this window and your task continues to run. Estonia Cocos (Keeling) Islands Japan Bhutan France land Islands Montserrat Norfolk Island Gabon If you have specific directory and external numbers for each new user, then include the leading + for external numbers without other characters. Nigeria Like automated license assignments, setting templates offers bulk management capabilities for settings and policies. Manage your services and users, provision devices, view detailed analytics and reporting, and configure security and compliance policies. France When work went hybrid, we did too. WebEx Control Hub Templates - Macros/UI Editor Buttons, Customers Also Viewed These Support Documents. On a side note Webex hasnt been spelled as WebEx for a few years. Equatorial Guinea Finland Greece Sint Maarten The CSV file is uploaded and your task is created. Specify the license ID in the licenseId parameter in the URI. Azerbaijan Beyond these, Control Hub has also improved the activation email sending mechanism with manual control and localization preferences. Belize If you have an active license template, leave all the service columns blank and the template is automatically assigned for the new user in that row. Webex Desk Camera offers high quality video up to 4k Ultra HD even with low light performance. Germany Get started. You can drill down into any Webex session and understand the network paths from wherever the user is working, including all routes that data travels. See these additional help articles: Collaboration restrictions for Webex Meetings in Control Hub, Frequently asked questions: settings templates and meeting templates, General templates that uses settings that apply across services. Turks/Caicos Isls. In addition, you can also specify what features the users can use using the external settings listed in the template. Albania Set up automatic license assignments in Control Hub Read about how automatic licensing works, and how to set it up for your organization's groups or users. Still have questions? Get the Report Create a seamless, smarter admin experience. El Salvador I would like to receive email communications about products and offerings from Cisco and its Affiliates. I understand I can unsubscribe at any time. Gambia Guinea Mauritania The following is the hierarchy to process meeting settings: If you apply a session type, settings that are common between the settings template and the session type observe the previously described hierarchy. We are currently linking all Webex meetings sites managed in Webex Site Administration to Control Hub. To assign a service, add TRUE in that service's column, and to exclude a service, add FALSE. Malta A powerful REST API that allows for seamless Webex integration. Western Sahara Croatia Kuwait As always, if there is a special circumstance, the admin can continue to modify the licenses of an individual user through the UI or using the user CSV file. Palau Every user thats onboarded into that organization or group will get the licenses specified. A settings template can apply to multiple groups. AFAIK the UI part is not yet available in Control Hub. Admins can also remove licenses using this method. each user provisioned on Webex can be managed from Control Hub's user detail pane. Can Macros/UI Buttons be templated from Webex Control Hub so that they can be applied to endpoints as they are registered en mass instead of on an individual basis? Pitcairn Above: Control Hub dashboard Control Hub enables you to provision, administer, and manage Webex services and Webex Hybrid Services, such as Hybrid Call Service, Hybrid Calendar Service, Hybrid Directory Service, and Video Mesh. Grenada Cambodia Guyana Lebanon Bangladesh The Webex team is very excited about all the recent developments within the user management area and look forward to bringing more enhancements in the months to come. Hi everyone, in my company we have many users of the Webex services (more than 50) but only 4 active licenses that are granted to those who request them from time to time. Switzerland Select the provisioning template you want to apply to this user. Once the problematic link is identified, Control Hub provides diagnostic information for understanding the issue and the cause. Slovak Republic If you have an active license template, leave all the service columns blank and the template is automatically assigned for the new user in that row. Netherlands Antilles Maldives siteUrl string The Webex Meetings site associated with this license. New Caledonia Automated license assignment is a mechanism to assign licenses to either the entire organization or to a group of users using a pre-determined license template. Control Hub Manage, analyze, and secure your Webex services Control Hub offers a holistic view of all your Webex services. To reorder the rank of your meeting template, click, To delete your template, click on the template and select, To modify the template, click on it and modify the toggles. From the customer view in https://admin.webex.com, go to Users, click Manage Users and choose CSV Add or Modify Users. Settings templates require user accounts to be linked to Control Hub and Webex Identity. An admin can use the CSV file to change the. Additional features, storage, and support start at just one low price. Uzbekistan Tuvalu Click Import, select your file, and click Open. Iceland Cameroon If the user is in sites A and B and site A has in-meeting chat ENABLED while site B has in-meeting chat DISABLED, when the user hosts the meeting on site A, the user will have the chat option. Algeria File and whiteboard sharing - If unchecked, the restricted user cannot share files or the whiteboard. You can override the specific settings at the user level. Site Admin managed site string Meeting templates are a fast and easy alternative to using session types or CSV files for bulk user management. Niger Serbia Saint Kitts and Nevis Bermuda To check if your Webex meetings site has already been linked, sign in to Site Administration and look in the Site Information for Cisco Webex Control Hub: Enrolled. Automatic license assignment With automatic license assignment, users that are added to Control Hub can automatically start using their assigned services. Guam Understand operations at every level Get real-time insights into user adoption and engagement, historical quality of service, calling metrics, Webex messaging engagement, and device utilization. Sudan Meeting templates apply to users of both Control Hub-managed and Site admin-managed sites. Turkmenistan Tunisia Settings that are part of the settings template apply to all sites in the organization. Sao Tome/Principe Sierra Leone Guinea-Bissau In addition, over the next several months, Webex will expand the mechanisms for group creation and management through the Control Hub portal and through the Azure AD directory connector. User groups allow administrators to logically organize their users based on different organizational profiles for the purposes of bulk administration. You can decide if you want to automatically or manually send activation emails with the control of activation emails setting in Control Hub. Burkina Faso You can also access data about how many minutes people are . Options. Benin Jamaica Canada Uganda Guadeloupe Bahrain Enjoy better hybrid meetings. N. Mariana Isls. Taiwan India Please enable it and reload the page. If you use a spreadsheet editor make sure to set the cell format to text, and add back any + signs that were removed. Lithuania Kiribati Brit/Indian Ocean Terr. Marshall Islands Use meeting settings templates to assign meeting settings to a group of users. Denmark You can also access data about how many minutes people are spending in meetings, the quality of those meetings, and what type of audio people are using. Tonga Belarus Guernsey Romania Critical user information is only one-click away and editing policies or user properties has never been easier. New Zealand Country * Resend an invitation email from Control Hub Don't worry about VPN trafficusers can join meetings without a VPN and you can configure your VPN to direct traffic to the internet or set up tunnels after you configure . Users can also search for and find the device they want to connect with using the Webex Meetings desktop app. These methodologies were not only error prone, but also proved to be time-consuming and inefficient. Was this article helpful? You can add a user to multiple groups. Chad Uruguay Congo Oman Korea (South) Vanuatu Click View Templates . From what I see right now it looks like you can only enable/disable the macro engine, and has no options for UI Editor. Poland Can Macros/UI Buttons be templated from Webex Control Hub so that they can be applied to endpoints as they are registered en mass instead of on an individual basis? Micronesia Trinidad and Tobago Slovenia Privacy Statement for more information. Russian Federation Click. For example, if there are some users that need recording and some users that dont, simply create two setting templates; one with recording enabled, the other with recording disabled and assign the templates to the two groups. Each user's profile can include their title, work history, social media links, and more. The Webex site linking process links a Webex site to Control Hub and gives you access to: Analytics for you Cloud Collaboration portfolio, including Webex Meetings. Indonesia Watch video (2:23) Reach out to devsupport@webex.com to start using RESTful APIs. Add Multiple Users in Cisco Webex Control Hub with the CSV Template, Small business account management (paid user), Enable Content Management for Users in Cisco Webex Control Hub, If youre adding users as supervisors for Cisco Webex Contact Center, then you must. Malawi Sweden Analytics gives you access to interactive data visualizations that show the details and descriptions of Webex meetings. Eritrea Not really IT administrators can now focus their time on more important business critical things while running repetitive tasks on autopilot. Congo, The Dem. Select the Professional, and click Save . Saudi Arabia Myanmar Similarly, any setting that only exists in the settings template acquires its value from the settings template (with any overrides on the user level, if applied). -------------- Syrian Arab Republic St. Helena Previously, the only mechanism to create groups in Control Hub was by synchronizing groups from an on-premises Active Directory through the Cisco Active Directory Connector. To review the progress of your task, see Manage Tasks in Cisco Webex Control Hub. In addition, remote management with Webex Control Hub is very simple. Home | Control Hub | Control Hub Settings Templates. 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