Each member retains their individual Avios balance. The transfer of Avios is non-refundable. If you are keen, though, I hope the summary above has clarified how they work. Miami Beach, Florida 33139 United States. How Family transfers work. The Household Account option allows you to combine both Avios balances so there is enough for the desired redemption. We have contacted all members with details of when their Avios Travel Rewards Programme will close. Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more.